Welcome to Ashoka Dry Cleaners! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, you accept these terms and conditions. Do not continue to use Ashoka Dry Cleaners if you do not agree to all the terms and conditions stated here.
1. Services
Ashoka Dry Cleaners provides dry cleaning, laundry, and related services. By placing an order through our website, you agree to the terms and conditions set forth.
2. Orders and Payments
• All orders placed are subject to acceptance by Ashoka Dry Cleaners.
• Prices for services are displayed on our website and are subject to change.
• Payment must be made upon placing an order or upon delivery/pickup, as agreed.
• We reserve the right to refuse any order or service request for any reason.
3. Garment Care
• Ashoka Dry Cleaners follows professional industry standards in handling garments and providing dry cleaning services.
• While we take the utmost care, we are not liable for garments that have special conditions (e.g., delicate fabrics, embellishments) or pre-existing damage (e.g., stains, tears).
• We are not responsible for damage caused by manufacturer defects or inherent flaws in garments that are beyond our control.
4. Lost or Damaged Items
• In the rare event that an item is lost or damaged during our service, we will reimburse you up to a reasonable amount, not exceeding 10 times the service charge of the item, unless otherwise agreed upon.
• Claims for any lost or damaged items must be made within 48 hours of receiving your items.
5. Turnaround Time
• We aim to meet the delivery timelines stated on our website; however, delays may occur due to unforeseen circumstances (e.g., weather, equipment failure).
• Ashoka Dry Cleaners is not liable for any delay in services but will notify customers of any expected delays.
6. Customer Responsibilities
• Customers are responsible for providing accurate information when placing orders, including garment details and delivery addresses.
• It is the customer’s responsibility to inspect garments upon delivery or pickup and notify us of any issues immediately.
7. Privacy Policy
• Your privacy is important to us. Any personal information collected through the website is subject to our Privacy Policy, which can be found [insert link to Privacy Policy].
8. Intellectual Property
• The content, images, and materials on this website are owned by Ashoka Dry Cleaners. Unauthorized use of this material may give rise to a claim for damages or criminal offense.
9. Amendments
• Ashoka Dry Cleaners reserves the right to amend these Terms and Conditions at any time without notice. By using the website, you agree to be bound by the current version of these terms.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India.